Why Interprise Suite?
Interprise Suite provides a truly integrated, feature-rich, real-time system with :
Accounts, Stock Control, Sales Order Processing, Purchase Order Processing, Drop Ship, CRM, 365 email integration, Credit Control, etc.,
as well as optional API eCommerce integration, OCR Paperless supplier bills, Computer telephony integration, Carrier integration, Trade Counter, Projects, Alerts, Simple MRP, EDI, etc.,
Interprise also runs over the internet so you can have a server in the cloud or at your office and access it from anywhere.
Functionality in Interprise is similar to, and in some areas greater than, that offered by Sage 200, Pegasus, SAP B1, Navision, Netsuite etc. but at a significantly lower cost, with pricing just above Sage 50, Quickbooks etc. You may have already looked at some of these products and dont think they are value for money.
Interprise is aimed at the ‘inbetweener’ market – businesses that currently have Sage 50, QuickBooks, TAS, Xero etc, and similar products at that level where –
You need to add more users but your existing product is creaking a bit at 5+.
You may have record locking which means more users get waiting messages as they cannot access a customer account or item etc. you can hear a shout of “can you get out of the sales ledger” as an example by users.
Interprise has field level concurrency and can handle many more users.
You have the issue of having to regularly archive data or clear historical data because of the file limitations of other products.
Or you get data corruption and have to pay and wait to get it fixed. Reports and forms opening is slow.
Interprise uses MS SQL as its database so can handle millions of transactions and is 1 – 100 users, so you don’t have to change software again as you grow.
Accounts systems like Sage 50, or QuickBooks, or Xero, or TAS Books, etc. linked to some CRM product like ACT or Goldmine, or Some App etc. – are two separate pieces of software with a different look and feel, different databases that have synchronisation issues, then if you upgrade the accounts system you find the CRM links don’t work anymore. Having to go to separate companies for support can be a major problem when there is a problem. Interprise does not have any of these issues.
CRM is an integral part of Interprise, Leads, Prospects and Customers are all in the same database. This gives so much more functionality like –
b) see all opportunities in one place, convert quotes to orders with one click.
c) create target lists based on lots of different criteria – EG: for Leads in a particular area, or quotes sent to Prospects and Customers for some product where there’s an impending price increase, or maybe you have stock you want to get rid of so need to send a marketing message to Prospects or Customers who have been quoted and or bought similar items.
d) see and do everything in one place when talking to a customer or prospect. Contacts, notes, opportunities, emails, to dos, meetings, calls, call backs, cases, documents, orders, quotes, invoices/credits, buying history etc. etc. all in one form.
Sage 200 actually uses what was Accpac CRM a separate product – so there are actually two separate databases, one for CRM and the other for everything else, meaning of course that look-and-feel isn’t wholly consistent across the product. Sage sold ACT to Swiftpage. It seems Sage have sold Sage CRM Accpac to Qmulus another 3rd party so have given up trying to synchronise them.
You would like to be able to access the system from outside the office, at home, reps on the road, from different branches. Maybe even your accountant may want to access the system from their office.
In some systems this would involve expensive terminal services or Citrix. With Interprise this functionality is out the box.
Interprise incorporates Smart Client technology / Web services – providing the ability to access your system from anywhere, anytime with a normal Internet connection so you see exactly the same application presented in the same user interface as if in the office – your server can be cloud hosted or at your office.
You want to have some extra functionality, maybe you need to manage a second warehouse/locations or lots of other things your current software doesn’t do.
Your current software may lack proper Foreign currency for sales and purchases, better stock control, real time allocation of stock to orders, order processing, drop ship, Batch/Serial traceability, Carrier integration, Own delivery, OCR Paperless Bills, CTI 3CX integration etc.
a) Switching away from preprinted stationery, emailing documents like invoices, credits, statements, purchase orders at the click of a button saves a lot of time and money.
b) Being able to OCR and store pdf Supplier bills so you dont have to print, store or shred them. You have instant access to them wherever you are.
c) Being able to promise stock to customers on the phone using proper allocations saves losing the order or having to go check stock levels and then calling a customer back. Being able to see what the customer usually orders prompting sales to ask about these other products to increase the order value.
c) Seeing what you need to purchase order based on Potential stock (In stock – SO + already on PO) with sales trends, lead times, min/max and reorder levels saves so much time and then automatically creating the orders.
d) Drop shipping items direct from supplier to a customer is straight forward and no more than a couple of clicks.
e) Answer the phone and open the customer record at the same time ready to go with the CTI integration.
f) Scan the pick note and off comes the carrier label based on weight, value, shipping method rules.
There are many functionality / feature improvements over entry level software to justify the expense. All these start to add up to a big efficiency gain making you more profitable and able to grow.
Add on apps from multiple providers which break with upgrades and you dont know who to call for support are not the answer to feature improvements. If your foundation is not good enough then this will always limit what any add on can do anyway.
You want to have some amendments or tweeks to the system to help work how you want to work or be more efficient.
Interprise has Plugin Architecture. Most customers over time may change how they do things or need some plugin written to help them manage their business better. Interprise has what is called plugin architecture. What this means to you is that we can make changes or create plugins and these will work with new versions of the software and not break the existing version. A lot of other software users would get stuck on the version they were on as upgrading them meant rewriting amendments which was not cost effective to do. It is also more cost effective to actually do the amendment with Interprise.
We have lots of optional plugins written this way.
Or maybe you are now looking to sell online. Or need a back end system for your existing web shop.
We have an API that allows your web developer or any 3rd party web developer to GET information from Interprise like Stock, Customers, Orders, Quotes, Pricing etc. and also POST Sales Orders, Quotes etc. to Interprise. We can recommend Magento, Shopify web developers who have used the API to integrate already if required.
If you sell some items on the web shop that you don’t stock, you just merchandise, Interprise can easilly create the drop-ship orders on the Suppliers for these items.
The API allows you to create a B2B website so when your customer logs in they get live their statement of account, frequently ordered items, quotes, orders whether entered on the web site or in Interprise, case tickets, RMAs etc. There is also an option for special pricing.
You think Mid market products like Sage 200, SAP B1 etc. are too expensive and offer bad value for money. Mid Market systems cost 2-5 times the cost of Interprise and more for ongoing support. The license cost and yearly costs are significantly less.