Q. Could you tell us about your company and what you do?
Store More Garden Buildings Ltd is one of the largest independent importers and distributors of metal and plastic garden sheds and bigger buildings, and timber structures. We have our own transport fleet to effect specialised delivery of our products, mainly to private addresses.
Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?
We introduced the Interprise system in 2014 after considering other options. We use the system for order processing and accounts with a view in the future to integrate retail website selling. We have the 8 user option.
Q. How has your company benefited from using Interprise Suite and what are your favourite features?
Having moved away from a DOS Sage 100 system which was inflexible, cumbersome and sometimes unreliable, the Interprise product has allowed us more flexible and streamlined procedures. Initial training was thorough, informative and very user friendly. We have now been able to cope with busy peak periods in a seasonal business. In the fullness of time, the system will produce more information, including management reporting required, saving the employment of outside professionals to produce management data and accounts.
Q. What is it like to work with Interprise UK with regards to support, training and an ongoing relationship?
The initial training which formed part of the installation procedure has been followed by the same level of support on matters not foreseen and therefore, not covered by training. The software has such facility to encounter and solve all scenarios we have encountered so far. Having employed Interprise as our supporters of Sage, we began to think that perhaps, we may have to move to another system and/or provider. With the assistance of 3 Interprise directors in initial discussion, product presentation and training, we now have complete confidence in our office system with the support of those who created the software.
Q. Would you recommend Interprise Solutions?
It was explained to us at the initial discussion stage that the software was designed to fill a particular gap in the market, identified for the size of operation in which Store More is presently placed. For those organisations where the current products from Sage or similar software providers do not provide a proper fit, investigation of the Interprise software may well provide the appropriate and better solution. During the course of our decision making process, we received recommendation from an independent body whose specialist area is the support of business in IT. Our experience of introduction, changeover, and relatively short but completely satisfactory period since activation lead us to recommend without hesitation.