Ripper Merchandise – Pauline Masterton, Director, Speaks about Interprise…

Q. Could you tell us about your company and what you do?

Kreepsville 666 is a horror-inspired clothing and accessory brand specialising in mens and ladies clothing, jewellery, bags and accessories including licensed products such as Elvira and Mars Attacks. We sell our products to both retail and wholesale customers through our website and ship to UK, Europe and Worldwide regions.

Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?

We switched from using Quickbooks for our accounting and a seperate webstore to using Interprise in May 2011 and we currently have 3 users. We make use of most modules including CRM, Customer, Supplier, Inventory, Banking, Accounting and eCommerce and find that these all offer an effective integrated solution in operating our business. We have had various customisations to our system to tailor it to our needs, all of which have been implemented and maintained effectively even through upgrades.

Q. How has your company benefited from using Interprise Suite and what are your favourite features?

Interprise has been a much more efficient tool for us to integrate all the functions of our business from customer records management to inventory control and banking/accounting functions. The best feature in using Interprise for us is being able to accurately control our inventory to ensure customers ordering online receive a better service. My favourite features are the detail in which stock can be monitored and controlled in the Inventory module and the detailed, modifiable reporting that can be achieved.

Q. What is it like to work with Interprise UK with regards to support, training and an ongoing relationship?

Our initial training on the product was informative, thorough and very well delivered. Over the last 3 years we have made great use of the telephone support and have always received a very high standard of service and advice from all advisors. They are always willing to talk you through procedures in a friendly and helpful manner and I think we have developed a strong working relationship with Interprise UK.

Q. Would you recommend Interprise Solutions?

Yes, I’d have no hesitation in recommending Interprise Solutions as an integrated selling tool.