Q. Could you tell us about your company and what you do?
Pennine Components Ltd are specialist distributors of electrical components such as Atex limit switches, magnetic switches, microswitches and automotive relays serving the oil, machine tool and automotive markets.
Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?
We transferred 3 group companies to Interprise Suite in January 2014 with a 6 user licence. We currently use all the modules with the exception of crm.
Q. How has your company benefited from using Interprise Suite and what are your favourite features?
To some extent the change to new accounts software was reluctantly forced on us due to the obsolescence of windows xp and sage line100. Our choice of software was limited to the very expensive £30k+ systems and or the more basic offerings that couldn’t replicate our existing system. In the end we chose Interprise suite because it filled that gap and given us functionality we otherwise couldn’t afford. One of the enhancements over our previous system is being able to get to information quickly without having to back track through many screens. As an example double clicking on the stock item to bring up and amend up the record whilst still in a purchase order. We also like the facility to access and reprint all documents such as order acknowledgments or invoices from the customer account and also the spread sheet style of presentation.
Q. What is it like to work with Interprise UK with regards to support, training and an ongoing relationship?
The initial training was good and the telephone support has been excellent so far. We have managed to implement all the functionality we need via training time or custom enhancements .The system seems to be bedding in nicely and i am comfortable in the choice we have made.
Q. Would you recommend Interprise Solutions?
Yes, I would have no problem recommending this software.