Q. Could you tell us about your company and what you do?
Keystone is a leading supplier to the global industrial colourant marketplace.Working with and understanding colour has always been our only business.We provide comprehensive technically based application and business solutions to turn the challenges of utilizing colour into opportunities and revenue for our customers. Our solution based approach includes the coordinated logistics platform required to service customers and their markets on a global scale.
Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?
We have been using Interprise since Sept 2011 as it gave the best solution to our business needs in terms of the extra bolt on modules that were available for us to use . We have 14 users on the system at present and the sharing of the data has been invaluable to our business use as we continue to grow and expand .We use CRM / Customer / Supplier / Inventory / Banking / Accounting / Payroll&Hr and finally System manager modules .
Q. How has your company benefited from using Interprise Suite and what are your favourite features?
The benefits for the use of Interprise are that it is a fully integrated Business Solution and the extent of use is determined solely by you as a user. As a result of the modules we use, it enables us to have instant access on one database to all our business information and as its Internet based we can also use remotely whilst travelling or in the cases of some personnel from their home office with no time delay. All the data is available 24/7 with no downtown so again helps with access when required. The ease of the management enables all users to have tailor made access profiles even to the extent of screens they see and reports they can print or even view which when handling sensitive data is key .
We are so pleased that we are also trying to extend the access of the CRM module to over 25 users in USA .
Q. What is it like to work with Interprise UK with regards to support, training and an ongoing relationship?
Interprise UK have always been professional in their knowledge of the system and you can count on them in your time of need to deliver a timely response to your problem and explain it in simple terms so that you can avoid it in the future if its a procedural error .
The training we received was excellent, informative and taught with an ease of language and very hands on so that you all have access to a terminal rather than watching and then trying at a later date which never works.
The support team are always there to support and answer questions and if it needs some in depth time you get an agreed timescale for them to action this .
Q. Would you recommend Interprise Solutions?
We would definitely endorse and recommend Interprise Solutions as the answer to your Business Operating systems and would be happy to discuss with any potential Companies who are thinking about taking the step with Interprise Solutions UK .