Q. Could you tell us about your company and what you do?
Vdotcom / Immineo was established in 2004 and has steadily grown, to be one of the leading Value Added Resellers in Yorkshire. Immineo provides on-site IT Support across the Yorkshire region, telephone and remote support throughout the rest of the UK, Europe and the UAE. Immineo also provide account managed product and communication sales across many verticals including defense, education, government and the private sector.
Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?
Immineo have been using Interprise for 5 years now, we have 5 users. We use the CRM, order processing, purchasing and Payroll plug in.
Q. How has your company benefited from using Interprise Suite and what are your favourite features?
Having used Sage line 100 and Saleslogix in the past, the 2 systems did not integrate which Interprise does. With Interprise the process from quote to sales order is fantastic and saves our sales team a lot of time by just converting one to the other. Another excellent feature is the linked purchase order process which allows us to do multi drop ship deliveries direct to our customers all linked to the sales order. We can also attach customer copies of purchase orders and licences for efficient account management. Everything is available in one place.
Q. What is it like to work with Interprise UK with regards to support, training and an on-going relationship?
As a support company ourselves we always expect the best support and training available and we are very happy with the service we get from Apex IT. The phone is always answered in a timely manner and our queries are always dealt with in an efficiently. Natalie has done several training sessions with us for new staff and refresher training for existing staff, she is always a pleasure to deal with and is always able to offer us solutions to any queries or problems we may have.
Q. Would you recommend Interprise Solutions?
Yes Immineo would recommend Interprise Solutions.