Q. Could you tell us about your company and what you do?
Heeley Surgical Ltd manufacture all types of stainless steel surgical instrumentation. We have a range of over 7500 instruments, 100’s of customers from both the public and private sector, and retail our products around the world.
Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?
We have been using Interprise since July 2010, just over 4 years. We currently have 4 users on the system, using the customer, supplier, inventory, banking and accounting modules.
Q. How has your company benefited from using Interprise Suite and what are your favourite features?
Interprise has been a great benefit to the company since we went live with it 4 years ago. Having come from a system of spreadsheets and word documents having an all-in-one CRM system has made everyone’s working lives that much easier.
We love having all our customers details in one place, with quick and easy access to historical sales data. With over 7500 products the Inventory module is a great way to manage and maintain stocks, warehouses etc.
Q. What is it like to work with Interprise UK with regards to support, training and an ongoing relationship?
The Interprise support team have been great. Any issues have been resolved quickly, they are always at the end of the phone, friendly and happy to help.
Q. Would you recommend Interprise Solutions?
I would, without doubt, recommend Interprise to anyone looking for a CRM and accounting system. We looked at the competition before choosing Interprise, and nothing came close.