Q. Could you tell us about your company and what you do?
Ghekko Ltd, we are a telecommunications company operating worldwide for over 25 years, our loyal customer base includes Carriers, System Intergrators, Support Companies and FTSE100 clients, who continue to turn to us as a trusted partner.
All of our products and repairs carry a full 12 month warranty, and do not leave our premises until our test procedure for each product has been observed and completed. Our test procedures are more stringent than most manufacturers, as we aim to ensure your product is as good as new. Every item is then passed through our QA process team for final acceptance. For additional security, every item is bar code scanned during the booking in and out process, ensuring we capture the unique identifier of each product. And finally, all of our items are shipped in new packaging and clearly labelled for inventory management.
Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?
We have been using Interprise since the beginning of 2014. We have 16 users. We use all the standard modules. We also us the Exchange email integration.
Q. How has your company benefited from using Interprise Suite and what are your favourite features?
We used to use Sage 50. We had outgrown Sage but could not find a system that would do what we needed to do for a reasonable price until we found Interprise. Interprise is a much faster system, back to back orders are easy to complete. Searching for products and customers is extremely easy now. We use the stock and order processing features extensively. Sales peoples commissions and profit margins are extremely important to us and one of our favourite features.
Q. What is it like to work with Interprise UK with regards to support, training and an ongoing relationship?
Support has been very good there is always someone to answer the phone to help with an issue.
Q. Would you recommend Interprise Solutions?