20 User Interprise Suite over 2 Locations using web services. Mainly Use : Quotes, CRM, Sales Order Processing, Purchase Order Processing, Drop Ship, Stock Control and Accounting modules.
Please note that this is a rough transcript of the video below.
Q. Could you tell us about your company and what you do?
Casting Services has been going for over 28 years. We have 2 sites one based in Salford, Manchester and the other in swadlincote, burton on trent. We have 22 staff and we class ourselves as a specialist builders merchants supplying selling limited number of items like , frames, pipes and fittings, valves we supply customer from paddy with his wheelbarrow to big utility companies.
Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?
We have been using Interprise for 2 years come Jan 2011 and we use CRM, Sales Order Processing, Purchase Order Processing, Financials and the main one to us is Stock Control.
Q. Has your company benefited from using Interprise Suite and what are your favorite features?
Sure we used Sage line 100 which was good but lacked on the stock side and this is important to us as we carry 2000 lines and 1.5m value of stock so need to know where it is and what we have, Interprise is very good at that. Our favorite feature is drop ship and special order features in sales order speeds up purchase order creation and save sales guys tons of time.
Q. What is it like to work with Interprise UK with regards to support, training and an ongoing relationship?
Find them very very good to work with. The implementation went very smoothly. Like all new things we did initially have some problems but they got sorted out quickly and that’s how when you find out how good a company is. They sorted them out quickly. They are always accessible on the phone for support and nine times out ten they answer the question or problem there and then. Its been a very good experience.
Q. Would you recommend Interprise Solutions?
Yes and we have done on many occasions. All they need to do now is get their name known more in the market place and I think they will be as big as Sage.