Q. Could you tell us about your company and what you do?
We are a media group focusing on films, music and design. Bluelight is an independent film production and distribution company. Bluelight carries out the servicing & distribution for an international film sales company, we operate four companies on Interprise connected with films. On the music side we have Visible Noise Ltd & DC Recordings, both are independent and have achieved chart topping success. We also have a widely respected cinema-specialist graphic design company La Boca Ltd.
Q. Can you tell us how long you been using Interprise, how many users you have and what modules you use?
We have been using Interprise since 2009 and have 10 users. We are currently using interprise for eight different companies within our group, 3 of the companies have been customised to use a sales order and purchase order linked facility. We find this very useful, it helps us raise customer invoices and supplier purchase orders in one go rather than having to do both separately. We use the banking module for 5 of the companies and have websites for 3 of the companies using the e-commerce facility with a linked sagepay account for the 3 web-shops. We also use the inventory section for 2 companies for stock for ourselves and 2 of our consignment customers this feature is really useful as we can keep check of our stock levels and sales. We use the accounting module to run B/S and P/L reports. We also use this module for our VAT and EC sales returns to HMRC.
Q. How has your company benefited from using Interprise Suite and what are your favourite features?
We use interprise on a daily basis and it has made our workplace environment a much easier and simple place. I found that once trained all our users picked up the system very easily. The best part of Interprise is that you customise it to the way you work. The reports available are easy to read and simple to amend to your needs. We have had a linked sales order and purchase order system customized where we can raise both customer invoices and supplier purchase orders in one go this has saved us time and money having to raise both separately, this is the one facility which has enabled us to focus on our customer needs.
Q. What is it like to work with Interprise UK with regards to support, training and an ongoing relationship?
We moved to Interprise UK from one of their re-sellers in March 2012 due to issues we had dealing with the re-seller for our support. We very rarely have the need for support but have found that every time we have needed any support we have been dealt with very quickly and most efficiently. Natalie and Karl in the support team already knew our databases when we moved over as they had done some work with the re-seller before we moved over. Each time we have had issues they have been dealt with over the telephone and have been dealt with within 10-15 minutes at the most but are usually dealt with within a few minutes.
Q. Would you recommend Interprise Solutions?
In the last two years we have been with Interprise we have added extra company databases and had other modules customised to the way we wanted it to work. All work has been done by Natalie, Karl and Martyn in the support team and everything has been dealt with in a timely and efficient manner with no problems each time, the support we continue to receive is of the utmost quality and the staff are very friendly and easy to deal with. We have a very good relationship with them all and would highly recommend any company to get on board.